Mishandling a crisis, or failing to prepare for an emergency, can bankrupt an organization and lead to serious sanctions against company leaders. Many organizational crises begin with a series of small trigger incidents, combined with the refusal of senior management to take these emerging threats seriously.
This course prepares company Managers and Team Leaders in all organizations and in particular the ones in the banking, insurance, and financial sector; to accurately anticipate and plan for crisis. The course then demonstrates how to organize and respond to a crisis, including by way of designing, building, implementing, and reviewing Business Continuity Plans and Crisis Recovery Strategies.
Understand dominant theories and practices of business resilience.
Critically evaluate crisis leadership case studies within the context of disaster response and emergency planning.
Explain how we can ‘teach’ crisis leadership’ and ‘business resilience’, including necessary planning and preparation frameworks Undergo practical exercises including mock media interviews and Executive Board presentations that relate to the three stages of Disaster Management.