Work Readiness – Travel and Tourism

The Foundation in Travel and Tourism Course provides an understanding of the travel and tourism industry, describes the travel professionals role in the travel industry, the role of technology and the importance of exceeding customer expectations. Fundamental skills and competencies linked to industry regulations, standard coding, world geography, quoting air fares and interpreting fare rules, electronic ticketing, GDS functionality, passenger travel documents such as passports, visas and health certificates and reservations procedures are learned in this course. This course also introduces the complete spectrum of travel products and services sold by travel professionals, including hotels, car hire, cruises, and rail and tour products.