Communication skills are central to success in everyone’s role, but quite often, it’s all about having the confidence to get your message across. When encountering difficult situations it is essential to have the confidence to make yourself heard and understood. This practical four day course is designed to boost your confidence and it offers tips and techniques that will enable you to improve your communication skills.

• identify weaknesses and strengths of these and explore ways to improve communication competencies
• Present and communicate in dynamic and difficult environments
• Understand their own responsibility in the communication process
• Learn, implement and display good communication and presentation capabilities

4 Days